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Under The Rose Services

Under the Rose 8122
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Ordered by 2pm and this item will be dispatched the same day

Description

Want an longer chain? Delivery on a next day service?

This listing is designed for existing customers who have already placed an order with us and need to make additional payments, upgrade, make changes to their order or get something repaired

Contact us via info@undertherose.co.uk and we’ll always do our best to meet any addional requirement and add it to the drop down box.

Please enter your order number in the box provided so the upgrade / charge can be allocated to your order.

Reviews

DateRatingComment
25-Mar-2021

Service rating : Excellent service and delivery. There was an error on my order, but it was sorted immediately. Would highly recommend and will definitely buy from them again in the future.
Product : There was an error on the spelling, but everything was sorted within the day. Excellent service. Thank you

11-Mar-2021

Service rating : Yes. Customer service and product were fab
Product : I’ve just filled this in???

28-Feb-2021

Service rating : The shipping was not very clear. I was notified to add shipping which I did. Then noticed on my statement I had 4 extra charges and not sure why.
I have ordered from this company before with no issues, that is why I chose to use them again.
Product : I was very pleases with the merchandise.

11-Jan-2021

Service rating : Great product very good customer service and delivery time.
Product : Product was great I would recommend to my friends and family

27-Dec-2020

Service rating : Amazing, perfect and great design will buy more definitely
Product : Lovely ..........,,,,,,,,,,,,,,,,,,,,,,

17-Nov-2020

Service rating : From start to finish the service was helpful and did what they said. My wife purchased a morse code bracelet for me approx 8 years ago. The leather was on the verge of snapping after continuous use, so got in touch and Under the Rose did the rest. Sent it back and got what feels like a new bracelet back again exactly when they said it would. Thanks for a great service and giving me my bracelet back again as good as new. Perfect
Product : Repair for a worn out leather bracelet Said what i needed to say in the previous section

02-Aug-2020

Service rating : Morse code bracelet repair carried out. A very prompt & cost effective service.
Thank you.
Product : Great service with fast turn around

23-Jul-2020

Service rating : Thank you for my lovely bracelet and excellent communication with Fiona who amended this for me to the size I needed. Thank you!
Product : Lovely bracelet and excellent communication from the company.

14-Jun-2020

Service rating : Great service and a lovely bracelet! Engraving looks great too !
Product : Lovely bracelet and the engraving is great

27-May-2020

Service rating : Fantastic charm purchased for a birthday present - over the moon with it ***
Product : Very helpful staff when I emailed had a reply with an hour excellent service from Robyn x

05-May-2020

Service rating : Absolutely amazing company. Had great correspondence with one of the team with great advice and very quick reply’s. So helpful and able to do a very personal customisation. And the package it was sent in was beautiful along with the gift wrapping and story about the company on the inside. Totally recommend!
Product : Was exactly what I wanted and they were able to put a drawing on rather than a message. Came sparkling.

04-May-2020

Service rating : First class service a company that really care. From the enquiry to the end delivery and stunning packaging.
Product : I had some specific details that I wanted and these were done to perfection!

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