Service rating : Very quick and efficient service even over Xmas period, prompt reply to a query - excellent product beautiful packaged.
Product : Good quality, beautifully packaged

Service rating : very quick response and delivery. The leather chain part of the necklace is very thin and doesn't feel or look like leather at all so bit disappointed. As its a birthday gift its too late to send it back. Rather expensive for what it is however gift box etc is lovely.
Product : As above leather chain looks and feels too thin and not good quality for the price of the item.

Service rating : Lovely item, packaged beautifully
Product : Lovely necklace, well made. Was a well received gift!