Service rating : Great gift and very fast service, lovely item and great quality. Will definitely use and recommend again. Thank you
Product : Great gift and very fast service, lovely item and great quality. Will definitely use and recommend again. Thank you

Service rating : Amazing customer service and fast delivery 👌.

Bit of a long story but ...

I was a little bit late in ordering my anniversary present for my husband and needed it to be delivered with 4 days.... i contacted them directly after finding them on Not on the higbstreet to find out if their leather was real and the dispatching time, the lady I got through to explained to me that they have a large number of orders and will be completed the next working day.. i was a bit apprehensive as Not on the high street gave an estimate time of 5/6 delivery time .. so I placed my order on directly through Under the Rose on Friday (I didn't select the fast track option as the site stated it would dispatch the same day ) , as I received my order confirmation i realised that I inputted the wrong year for the engraving 🙈🙈... so I call the customer service again right away and she was so understanding and helpful she made the amendments and informed me that my order will be dispatched the same day ....

I was so pleased I received my item on the Monday with plenty of time to spare... also the presentation of the item was really special my husband loved it

I would definitely recommend
Product : My husband loves it, can feel the quality of the leather also fitted his wrist well and comfortable to wear daily ..

Service rating : Very efficient delivery, great updates on purchase. Beautiful products loads of options
Product : Lovely detail and material gorgeous presentation. An ideal present for lived ones